Quick Verdict
Otter.ai still wins if you just want a transcript that doesn’t embarrass you, but Fireflies is the better pick if your team lives in Zoom and you want the bot to actually show up. Granola is the one I keep opening on my laptop, and I still think paying for a second transcription app is a personal failing. Ratings below, take them or leave them.
- Granola ⭐⭐⭐⭐⭐ (5/5) — best for in-person meetings, no bot joins your call
- Otter.ai ⭐⭐⭐⭐ (4/5) — best transcript accuracy on Earth, worst interface
- Fireflies.ai ⭐⭐⭐⭐½ (4.5/5) — best for teams, slightly creepy bot vibes
- Fathom ⭐⭐⭐½ (3.5/5) — best free tier, if you’re on Zoom
- tl;dv ⭐⭐⭐ (3/5) — best for recording sales calls, feels like a CRM with a mic
- Microsoft Copilot ⭐⭐½ (2.5/5) — best if your company already paid for it
I have a confession. Last October I joined a client call forty seconds late, realized I had zero note-taking going, and spent the whole 45 minutes typing frantically while the client walked me through their brand voice. Then I opened the doc afterward and found I’d written "brand voice: friendly, not too friendly" and "competitors: 3?" That’s it. That was the whole document.
So I did what any reasonable person does: bought a $200/year transcription subscription without checking if it worked with my calendar. It didn’t. I found out a week later when I wondered why no meetings were being recorded. Cool. Great use of money.
Anyway, here’s the actual roundup after six months of switching between these things, including the one I bought on the strength of a single Reddit comment (bad idea, do not recommend).
Otter.ai
Otter is the Toyota Camry of transcription — unsexy, reliable, kind of annoying to sit in. Speaker labels are accurate maybe 80% of the time, which sounds bad until you try anything else.
The transcripts are legitimately good. Punctuation, timestamps, searchable everything. But the free tier now caps you at 300 minutes a month, which I blew through in the first two weeks. And the mobile app makes me want to close my laptop and go for a walk. It’s slow, the buttons don’t do what they look like they do, and I once tried to share a meeting transcript and sent the wrong one to a client. Yeah.
Fireflies.ai
Fireflies bots join your calls. That’s the pitch, and it’s fine, but it does feel like having a stranger on the line who keeps nodding silently. The bot showed up to a 1:1 with my boss without warning and she asked "who is Fred?" in the chat. Fred was the bot. I’d named the bot Fred. We do not talk about this.
The summaries are decent — action items, decisions, the usual. Pricing is where it gets weird: Fireflies starts around $10/month per seat, which is cheap until you realize you’re paying per human and your team of six just got a $60/month surprise. The integrations with Slack and Notion work, though I had to re-authenticate Notion twice in a month, which is two times too many.
Granola
This is the one I actually use now. Granola doesn’t join your call. It sits on your laptop and listens to both sides — the audio coming out of your speakers and the audio coming in from your mic — and stitches it together. For in-person meetings it’s the only one that makes sense. It also lets you type during the meeting, and those typed notes get merged into the summary. Click a button, transcript appears. This is the entire workflow I’ve ever wanted.
My one complaint: it doesn’t do realtime transcripts during the call, which means if you’re a "let me just check what they said five minutes ago" person, you’re out of luck. Also the free tier is basically a demo. But the paid version is $18/month and I’ve stopped opening Otter entirely.
Fathom
Fathom’s free tier is absurdly generous — unlimited recording, unlimited transcripts, only the AI summary is rate-limited. I recommend it to anyone who’s on Zoom and wants to test the waters without entering a credit card.
The catch: it’s Zoom-first. Google Meet support is there but flakier than a coffee shop wifi. And the summary quality is… fine. Not bad. Just fine. Honestly, the worst part is how boringly reliable it is — I’ve had zero complaints in three months and nothing to gossip about, which is a strange feeling for a tool I’m supposed to be reviewing.
tl;dv
tl;dv is built for sales teams and you can tell from the pitch page. It records, transcribes, and then shoves everything into your CRM automatically. If you use HubSpot or Salesforce, this’ll save you an hour a week. If you don’t, half the features are dead weight.
The pricing is the thing that killed it for me. It starts free, but the moment you want unlimited recordings you’re at $29/month per seat, and the AI summaries really want you on the $59 plan. That’s a lot for a tool that mostly does what Fathom does for free. I cancelled after one month.
Microsoft Copilot
If your company already pays for Microsoft 365, Copilot will transcribe your Teams meetings and summarize them without you doing anything. I tested it for a week and it worked. That’s the review. It’s fine. The summaries are bloated and the transcript view feels like it was designed by a committee in 2011, but if you’re not paying for it out of pocket, why not?
If you ARE paying out of pocket, though, $30/month per user is wild for what you get. Skip.
A brief tangent
I ordered a cortado the other day and the barista asked if I meant a flat white. I did not. I meant a cortado. This is not related to meeting transcription tools but it’s been on my mind and if I have to suffer, so do you.
Pros & Cons
Granola
- Doesn’t join your call, works for in-person meetings
- Merges typed notes with the AI summary — genuinely useful
- Clean, fast interface
- No realtime transcript during the call
- Free tier is basically a trial
Otter.ai
- Best transcript accuracy in the roundup
- Searchable archive of every meeting ever
- Mobile app feels abandoned
- Free tier now capped at 300 min/month
Fireflies.ai
- Bot joins automatically, works with most platforms
- Decent Slack/Notion integrations
- Bot is visibly awkward on calls
- Per-seat pricing adds up fast
Fathom
- Best free tier in the category
- Reliable Zoom recording
- Google Meet support is shaky
- Summaries are just fine
tl;dv
- Great CRM push for sales teams
- Records and transcribes without fuss
- $29/mo base, $59 for the good stuff
- Overkill if you don’t live in HubSpot
Microsoft Copilot
- Free if your company already has it
- Works inside Teams automatically
- Bloated summaries
- $30/mo standalone is absurd
Pricing at a Glance
| Tool | Starting Price | What You Actually Get | |——|—————|———————-| | Granola | Free / $18/mo | Free is a demo, paid gives you the real thing | | Otter.ai | Free / $16.99/mo | 300 min free, paid gets you 6,000 min | | Fireflies.ai | Free / $10/mo per seat | Free is limited to 800 min; per-seat adds up | | Fathom | Free / $15/mo | Free tier is genuinely usable, paid is overkill for most | | tl;dv | Free / $29/mo per seat | $29 is starter, AI summaries want $59 | | Microsoft Copilot | $30/mo (or bundled) | Free if your IT dept already paid for it |
FAQ
Q: Is Otter.ai still free in 2026? A: Technically, yes. Functionally, no — the 300-minute monthly cap runs out fast if you have more than two meetings a week.
Q: Does Granola work for video calls or just in-person meetings? A: Both. It listens to your speakers and mic, so it doesn’t matter whether the audio comes from Zoom or from a human sitting across the table.
Q: Which tool is best for a small team on a budget? A: Fathom’s free tier, no question. Upgrade to Granola at $18/mo if you’re doing a lot of in-person meetings and want the merged typed-notes thing.
Q: Do any of these tools work with Google Meet? A: Otter, Fireflies, and tl;dv all support Meet. Fathom technically does but I’ve had it drop recordings twice.
I use Granola now. Paid plan. It sits on my laptop, I forget about it, and every meeting ends with a clean summary I can paste into my notes. I don’t think about transcription anymore, which is the highest praise I can give a tool.


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