Quick Verdict
If you’re not using an email tool that actually respects your time (and your budget), you’re basically throwing money at a black hole. I’ve tested seven platforms this year, and honestly most of them made me want to throw my laptop out the window. Here’s the damage:
Mailchimp ★★☆ (2.5/5) — still charging you for deleting subscribers
ConvertKit ★★★★ (4/5) — best for creators who hate drag-and-drop
ActiveCampaign ★★★★☆ (4.5/5) — automation beast, but your wallet will cry
MailerLite ★★★★ (4/5) — cheap and cheerful, until you need something fancy
Klaviyo ★★★★☆ (4.5/5) — ecommerce gold, but good luck with the learning curve
Brevo ★★★ (3/5) — fine if you’re broke, annoying if you’re busy
AWeber ★★ (2/5) — honestly just use Google Sheets at this point
Last March I accidentally emailed my entire client list with the subject line “Test – ignore.” You know that moment when you’re half-awake, you set up a campaign, click “send test,” and realize you forgot to switch it to “test mode”? Yeah. 1,247 people got a blank email with a typo in my signature. Best part? I blamed it on “glitchy software” in the follow-up. Nobody bought it. That’s when I started actually caring about which email tool I used – because free trials don’t fix stupid, but at least a decent interface makes you look less like an idiot.
Mailchimp
I want to love Mailchimp. I really do. It’s the default, right? Everyone knows it. But every time I log in, it feels like the UI redesign team took a bet on who could hide the most critical buttons. Want to see your open rates? Click three layers deep. Want to delete a contact? Sorry, that’s premium. And the pricing? They charge you for subscribers you aren’t even emailing anymore. I had a list of 2,000 ghost subscribers from 2019 – people who haven’t opened a single email in three years – and Mailchimp was like “sorry, you owe us $79 a month.” I migrated out so fast my head spun.
The worst part? The templates. They look great in the preview and then rend like a wet napkin on mobile. Plus, their free tier is basically a teaser. You hit 500 subscribers and suddenly they want $13/month to send anything that doesn’t have “Powered by Mailchimp” stitched across the top like a cheap e-boyfriend hoodie.
ConvertKit
If you’re a creator – blogger, podcaster, YouTuber, person who sells a $47 course on “mindful journaling” – ConvertKit is your jam. It’s built for people who hate visual editors. No drag-and-drop nonsense. You write a sentence, you tag someone, you set up an automation with actual logic. I love it. I also hate it.
Because ConvertKit’s reporting is… a joke. Want to know which links people clicked? Good luck with their vague “top links” chart. Want to segment by purchase history? Hope you’ve memorized every tag you ever created. And the pricing ladder? You’ll hit 1,000 subscribers and suddenly you’re paying $59/month for features that MailerLite gives you for free. But the simplicity… it’s addictive. I kept it for my main newsletter just because I can write an email in ten minutes and not fight with blocks.
ActiveCampaign
This is the tool you graduate to when you get serious about automation. I’m talking “if someone opens this email but doesn’t click, then wait 3 hours, send a different email, but only if they’re in Western Europe and it’s between 2pm and 4pm” level of control. It’s beautiful. It’s powerful. It’s also a headache.
I spent a whole Saturday building a fun automation for a product launch. Looked perfect in the builder. Then it failed to send to 200 people because I forgot to set a “site tracking” condition. Support? Took 48 hours to reply. And the UI – oh boy – it’s like someone built a spaceship dashboard and forgot to label the buttons. You need a dedicated spreadsheet to remember what each automation does. But once it works, it works like a charm. Plus, their email deliverability is top-tier. I haven’t landed in spam since I switched.
MailerLite
Okay, honestly the worst part about MailerLite is how boringly reliable it is. Nothing exciting. You sign up, you build an email, you send it, people open it. No drama. No hidden fees. No surprise "you can’t send to 500 people because you’re on the free plan." It just… works.
But the editing interface is a bit like a budget hotel room – clean, but the pillow’s too thin. Want to add a background pattern? Nope. Want to use a custom font for headings? Only if you know CSS. And the app? It’s functional but feels like it was last updated in 2019. I use it for my side project because it’s $10/month and I don’t have to think about it. For simple newsletters, it’s the best bang for your buck. For anything with serious design or automation? Look elsewhere.
Klaviyo
If you sell things online – actual physical products, not just courses and printables – Klaviyo is the king. The email flows? Mind-blowing. Abandoned cart, browse abandonment, post-purchase cross-sell – they’ve baked every ecommerce scenario into templates that actually work. I set up a 5-email welcome series and saw revenue jump 20% in a month.
But holy onboarding curve. It took me three YouTube tutorials and a 45-minute support call just to set up a simple segment. And the pricing? It’s based on profiles, not subscribers. So if someone visits your site and gets a cookie, they’re a “profile” and Klaviyo counts them. You could have 10,000 profiles but only 500 actual subscribers, and you’re still paying for the 10,000. That’s sneaky. And the email builder feels like it was designed by engineers for engineers. No “pretty templates” – you’re coding blocks from scratch or importing HTML. Great for stores, awful for hobbyists.
Brevo (formerly Sendinblue)
Brevo is the budget option that tries to be everything – email, SMS, chat, CRM, transactional emails – and ends up being okay at none of them. I used it for a month because I needed transactional emails for a small app. Pricing is nice: you pay by volume, not by subscribers. So if you have 5,000 people and only email them once a month, you’re paying pennies.
But the automation? Limit. The templates? Ugly. The deliverability? Hit or miss. I sent a test broadcast and 15% bounced because Brevo’s IP reputation in certain regions is trash. And the editor keeps breaking when you try to add columns. I switched after two months. Honestly, use it only if you’re dirt poor and don’t care about design. Otherwise, pay the extra $10 and get MailerLite.
AWeber
I’m including AWeber just so you know to avoid it. This was the first tool I ever used, back in 2018. It hasn’t evolved. The interface feels like a Windows 95 program. The templates look like clip art. And the pricing? $19/month for the basic plan that gives you 500 subscribers – which is absurd when MailerLite gives you 1,000 for free.
But I’ll give them credit: their customer support is actually good. I called them once at 2am because I messed up a broadcast and a human picked up within two minutes. That’s rare. But it doesn’t make up for the fact that their analytics show “open rates” that are clearly inflated by Apple’s mail privacy changes, and they haven’t done anything about it. Plus, the mobile app is a joke – you can’t even edit a template on the go. Hard pass.
(Okay, tangent: I ordered a latte this morning and the barista wrote “Sarcasm please” on the cup. I don’t know if they were joking or if that’s a new Starbucks menu item. Anyway, back to email tools.)
What I actually use now? MailerLite for my hobby newsletter (because it’s cheap and I don’t want to think), ConvertKit for my main creator list (because it’s fast and the tagging system saves my sanity), and Klaviyo for my client’s ecommerce store (because their flows make money). But if I had to pick one tool to use forever? ConvertKit. It’s not perfect, but I can sleep at night knowing I won’t accidentally pay for dead subscribers.
Pros & Cons
Mailchimp
- Recognizable brand, huge template library, good analytics
- Aggressive upselling, UI changes constantly, charges for inactive contacts
ConvertKit
- Clean text editor, powerful tagging, great for creators
- Weak reporting, expensive per subscriber, limited design options
ActiveCampaign
- Deep automation, excellent deliverability, advanced segmentation
- Steep learning curve, pricey, UI is a maze
MailerLite
- Affordable, straightforward, good deliverability
- Basic design, limited automation, no advanced segmentation
Klaviyo
- Ecommerce flows, revenue tracking, robust segmentation
- Expensive (profile-based billing), complex setup, ugly email builder
Brevo
- Pay-per-volume pricing, multi-channel (SMS, chat), cheap
- Poor deliverability, ugly templates, limited automation
AWeber
- Good customer support, simple interface
- Outdated, overpriced, inflated analytics, weak features
Pricing at a Glance
| Tool | Starting Price | What You Actually Get | |——|—————|———————-| | Mailchimp | Free / $13/mo | Free for 500 sends, then $13 for 500 contacts and they count ghosts | | ConvertKit | $9/mo (1K subs) | Great for small lists, but $59 at 3K subs – ouch | | ActiveCampaign | $15/mo (1K subs) | Solid automation but the “Professional” plan is $49 for real features | | MailerLite | Free / $10/mo (1K subs) | Free tier is generous, $10 is fair, but no advanced stuff | | Klaviyo | Free / $20/mo (500 profiles) | Free for first 250 contacts, then $20 for 500 – sneaky profile pricing | | Brevo | Free / $25/mo (20K emails) | Free for 300 emails/day, then pay per volume, not subs | | AWeber | $19.99/mo (500 subs) | Way overpriced – you get a time machine back to 2005 |
FAQ
Q: Is Mailchimp still good for beginners?
A: No. The free tier is fine for the first month, but you’ll quickly hit limits and the UI makes you feel stupid. Start with MailerLite instead.
Q: Which email tool is best for ecommerce?
A: Klaviyo, no contest. Their abandoned cart and post-purchase flows are built for stores. Prepare to spend a weekend learning it.
Q: Can I switch email tools without losing my subscribers?
A: Yes, most tools let you export your list as CSV. Just don’t forget to cancel your old subscription or you’ll be paying two bills. Ask me how I know.
Q: What’s the cheapest email tool that doesn’t suck?
A: MailerLite. The free tier gives you 1,000 subscribers and 12,000 emails per month. That’s enough for most side projects. And no, they don’t put ads in your emails.
Q: Which tool has the best deliverability?
A: ActiveCampaign and ConvertKit are tied. Both


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